Shax Global Express is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we collect it, how it is used, how it is shared, and the choices you have regarding your information. This Privacy Policy is easily accessible on our website and applies to all users of our website and services.

We may collect the following personal information:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Mailing address
  
  
• Any information submitted through our contact forms, account creation, checkout process, or communication with us.
  
  

When you visit our website, we may automatically collect:

• IP address
  
  
• Browser type
  
  
• Device identifiers
  
  
• Pages visited and time spent
  
  
• Cookies and tracking technologies
  
  

If you opt in to receive SMS messages, we collect:

• Mobile phone number
  
  
• Timestamp of opt-in
  
  
• Consent records
  
  

We use personal information for the following purposes:

• To provide and improve our products or services
  
  
• To process orders, payments, and transactions
  
  
• To respond to inquiries, support requests, and customer service messages
  
  
• To send transactional messages, updates, and account notifications
  
  
• To send marketing communications (only when consent is provided)
  
  
• To deliver SMS messages when you opt in
  
  
• To improve website functionality and user experience
  
  

We do not sell or share SMS consent or phone numbers with third parties or affiliates for marketing purposes.

We may share personal information only in the following situations:

• Service Providers: With trusted partners who assist with operations such as payment processing, order fulfillment, website hosting, analytics, or customer service. These partners are contractually prohibited from using your information for marketing purposes.
  
  
• Legal Requirements: When required to comply with law, regulation, subpoena, or court order.
  
  
• Business Transfers: If all or part of our business is involved in a merger, sale, or acquisition, your information may be transferred as part of that transaction.
  
  

We use cookies and similar technologies to improve website functionality, personalize your experience, and analyze website usage. You may disable cookies through your browser settings, but some features may not function properly.

If you consent to receive SMS messages from us, the following terms apply:

“If you consent to receive SMS from Shax Global Express, you agree to receive [types of messages, e.g., promotional offers, order updates, appointment reminders] SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit [privacy policy URL] to see our privacy policy and terms and conditions.”

Your SMS opt-in is voluntary, and your phone number will not be shared with any third parties or affiliates for marketing purposes.

You may unsubscribe from marketing emails using the “unsubscribe” link included in all marketing communications.

Reply STOP to any SMS message to opt out.
Reply HELP for assistance.

You may contact us at any time to:

• Access your personal information
  
  
• Update or correct your information
  
  
• Request deletion of your personal data (subject to legal obligations)
  
  

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure.

Our website and services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date.

If you have any questions about this Privacy Policy or your personal information, you may contact us at email:it@shaxglobalexpress.com